Privacy Policy

1. Introduction

At Open Title Texas, we are committed to protecting the privacy and security of the personal information we collect from our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our title and escrow services.

2. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and physical address.
• Transaction Details: Property addresses, financial information, social security numbers (when required for real estate transactions), and escrow details.
• Communication Records: Messages sent through our contact forms, emails, or phone logs.
• Mobile/SMS Information: Your mobile phone number and your consent to receive text messages, where you have opted in to receive communications from us by SMS.

3. How We Use Your Information

The information we collect is used to:

• Facilitate and process real estate transactions, title insurance, and escrow services.
• Communicate with you regarding your transactions, inquiries, or customer support requests.
• Send you text (SMS) messages related to your transactions, appointments, and service updates where you have opted in to receive them.
• Comply with legal and regulatory requirements associated with real estate and financial transactions.
• Improve our website, services, and overall customer experience.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only as necessary to complete your real estate transaction or as required by law. These may include:

• Lenders, real estate agents, brokers, and legal counsel involved in your specific transaction.
• Underwriters and title search providers.
• Government entities for recording deeds and complying with tax reporting requirements.

SMS/Text Messaging Data: Notwithstanding anything else in this Privacy Policy, text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes, excluding aggregators and providers of the text message services that are necessary to deliver the messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

5. Text Messaging (SMS) Program

If you have opted in to receive text messages from Open Title Texas, the following terms apply:

• Program Description: Open Title Texas may send SMS text messages to clients and contacts who have provided their mobile number and consent. Messages may include transaction updates, appointment reminders, document or signing notifications, and responses to your inquiries.
• Opt-In/Consent: We send text messages only to individuals who have expressly opted in to receive them, such as by checking an SMS consent box on our website or form, or by otherwise providing affirmative consent. Consent to receive text messages is not a condition of receiving our title or escrow services.
• Message Frequency: Message frequency varies depending on your transaction and interactions with us.
• Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details on your plan.
• Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you opt out, you will receive a confirmation message and will no longer receive SMS messages from us. You may opt back in at any time by texting START.
• Help: For help, reply HELP to any message, or contact us using the information in the "Contact Us" section below.
• Privacy of Mobile Data: Your mobile information and SMS opt-in/consent data will never be sold or shared with third parties or lead generators for marketing or promotional purposes. See Section 4 above for details.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: